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Spring Education Event
April 1, 2016 @ 11:30 am - 5:00 pm
$60Spring Education Chapter event – 3.0 Total Face to Face Education Credits
This event is open to all those in Healthcare Administration interested in these topics and in professional networking (both members and non-members of ACHE).
Re-Inventing Customer Service in Healthcare: Lessons Learned from the Best (*ACHE Face to Face Education Credits 1.5 hours
| Moderator: | Lisa Sanchez, Executive Director, Patient Experience, University Health System |
| Panelist: | Christopher Bowe, President/Administrator, Christus Santa Rosa Hospital-Medical Center & Alamo Heights |
| Panelist: | Rebecca Helterbrand, Senior Vice President, Marketing and Resource Development, Clarity Child Guidance Center |
| Panelist: | Richard Gonzalez, Owner/Operator, Chick-fil-A |
Telemedicine in the Healthcare Delivery System (*ACHE Face to Face Education Credits 1.5 hrs)
| Moderator: | Alton W. Powell III, MD, MPH, Chief Medical Information Officer, University Health System |
| Panelist: | Monika Kapur, MD, MBA, President/CEO Community Medicine Associates |
| Panelist: | Brian Henry, Advisory Board Member-TexLa Telehealth Resource Center-Texas Tech University |
| Panelist: | Jerry Rodriguez, CEO, JPR Executive Consulting |