As the South Texas Chapter of the American College of Healthcare Executives, we are committed to providing a forum for advancement and excellence within our profession. Our mission is to be the premier professional membership society for healthcare executives; to meet members’ professional, educational, and leadership needs; to promote high ethical standards and conduct; to advance healthcare leadership and management excellence; and to promote and support the mission of the American College of Healthcare Executives. Our measure of success is defined by you, our members, and we gauge the chapter’s level of satisfaction based on the annual survey completed by our membership.
The 2018 chapter survey results are in and we could not be more pleased:
-33% of the chapter responded to the survey
-62% of members are familiar and aware of upcoming chapter activities
-53% of our membership respondents attended at least one chapter event
More importantly, members rated their overall satisfaction with the chapter at a 4.14 (of 5) and their satisfaction with the events they attended at a 4.59 (of 5), up from 4.46 in 2017.
The report gives the chapter various data elements by which to continue to grow and improve the chapter by soliciting membership on
such topics as what would make it more likely that members would increase their attendance at chapter education and networking events, rating the importance of various chapter services, and rating how satisfied the general membership is with the current services being offered. We will be reviewing and incorporating the feedback we received in our 2019 strategic planning retreat in order to continue to provide value to our members.
I would like to say thank you to everyone that responded and give a special recognition to the chapter leadership and volunteers that invest their time and talent into making the chapter a success.
President, South Texas ACHE